Version: 2.0
Effective Date: 30 September 2026
Last Updated: 25 September 2026
1.1 This document sets out the conditions of taking part in the Study through ParliView, and the information you need before you agree. ParliView is free: we ask for no payment or anything else in return, and this document is not a contract for a digital service. If the law nonetheless treats it as a contract between you and us, your rights as a consumer apply in full and nothing in this document reduces them (section 9.1). Our Privacy Notice explains how we use personal data. Our AI Transparency and Accuracy page explains how ParliView uses AI and where it can go wrong.
1.2 ParliView is run by University College Dublin, National University of Ireland, Dublin (“UCD”, “we”, “us”), Belfield, Dublin 4, D04 V1W8, Ireland. UCD is the data controller for ParliView and the provider and deployer of its AI system.
1.3 ParliView is part of UCD research study 025-HS-26-C-Cross (“the Study”), approved by the UCD Human Research Ethics Committee and running to 31 December 2028. An amendment describing the Platform as launched was submitted to the Committee on 25 September 2026 and is under review. The Principal Investigator is Dr James Cross, School of Politics and International Relations.
1.4 Our partners in the Study are the University of Strathclyde (Glasgow, United Kingdom) and Transparency International EU (Brussels). ParliView is funded by a Google.org Impact Challenge grant administered by the Silicon Valley Community Foundation and awarded to the University of Strathclyde. Neither the partners nor the funder has editorial control over AI Output.
1.5 In this document:
2.1 Who can take part. You must be 18 or over. At present, access is by approval: you ask for access through our request form, and we decide whether to admit you and which study group to place you in. We may decline a request, for example to keep the Study within its approved scope. Have one account only, keep your sign-in details secure, and tell support@parliview.org if you think someone else has used your account. You can sign in with an email address and password, or with Google. If you sign in with Google, Google’s own terms govern your Google account.
2.2 What taking part involves. You use ParliView as you wish: asking questions about the European Parliament, reading Answers and Summaries, opening source documents and, if you choose, giving feedback or answering optional surveys. We may place you in a study condition, so that you may see a different version of the Platform from other participants, for example a different model, prompt or interface. We record how the Platform is used, including your questions, the Answers and your feedback, and analyse those records in pseudonymised form as the Privacy Notice describes. When you open a source document, we record that event as Study data on whether participants check sources (see the Privacy Notice). There are no tasks you must complete and no payment.
2.3 Your agreement to take part. When you accept this document at the acceptance screen, we record your agreement to take part in the Study, with the version accepted and when. That agreement is an ethical safeguard required by our ethics approval. It is separate from the legal basis on which we process your personal data. That basis is UCD’s task in the public interest of conducting research (Article 6(1)(e) GDPR), with the research provisions of data protection law for questions that may reveal political opinions. Accepting this document is not consent to any use of your personal data, and nothing in it limits your data protection rights. The Privacy Notice explains more.
2.4 How to withdraw. Taking part is voluntary. You can stop using ParliView at any time, but stopping does not delete anything: your account and data stay, and may be included in research datasets, until you withdraw or the Study ends on 31 December 2028. To withdraw, email privacy@parliview.org. You do not need to give a reason. When you withdraw, we delete your account and data from the live Platform and make no further research use of your data. We complete this within one month of your request, or tell you if we need longer. A few copies take longer to go or are kept, as points (a) to (d) below explain.
You can also object to how we use your data, and we assess each objection on its own facts. If you object to the processing needed to run the Platform, such as keeping your account and conversations, we cannot keep your account open and will close it. If your objection is limited to research use of data already collected, we exclude your records from future research extracts and your account can stay open.
If you ask us to close your account, or your objection means we must close it:
We acknowledge requests within 5 working days. Withdrawing has no other consequence.
3.1 ParliView is an AI system. When you use it, you are interacting with artificial intelligence, not with a person. AI models find relevant EP Material and Parltrack Data and write Answers and Summaries. ParliView tells you this before your first question, and each Answer and Summary is labelled as AI-generated. No person checks AI Output before it is shown to you. For Summaries that name a person, two safeguards apply. Key points about what a speaker said are presented as AI paraphrase, not as quotation (section 3.3). A Summary credibly reported as misrepresenting a named person is hidden while we review it (section 6.6). The AI Transparency and Accuracy page gives more detail.
3.2 ParliView aims to give neutral, factual information about the European Parliament, with links to the Parliament’s own record. Neutrality is a design principle, not a guarantee. ParliView:
3.3 AI Output can be inaccurate, incomplete or out of date even when it cites sources. It can attribute a statement, vote or position to the wrong person, get figures, dates or procedural details wrong, or put a paraphrase in quotation marks. Not every statement has a link. Text shown under the heading “Key points (AI paraphrase, not a quotation)” is the AI system’s own paraphrase of what was said. We do not present AI paraphrase as quotation. If a Summary contains quotation marks that do not match the Parliament’s record, report it (section 6.6) and we will correct it. English is currently the only language ParliView supports and has tested. You can ask questions in other languages, and ParliView may answer in them, but we have not tested those Answers and we cannot and do not vouch for their accuracy. Treat them as unchecked, and verify anything that matters against the sources. Use AI Output as a starting point and check anything important against the European Parliament’s own record.
4.1 You may copy, share, adapt and publish AI Output, including for journalism, advocacy and commercial purposes, on the conditions in section 4.2. Those conditions are conditions of the licence in section 4.3: if you break them, the licence ends. Do not publish any passage that attributes words, a vote or a position to a named person unless you have checked it against the European Parliament’s record.
4.2 When you reuse or publish AI Output:
4.3 To the extent that we hold any copyright or other rights in AI Output, we license it to you under the Creative Commons Attribution 4.0 International licence (CC BY 4.0). Use the attribution in section 4.2(a). This licence does not cover EP Material, Parltrack Data or anything else in AI Output that belongs to others. If you publish AI Output to inform the public on a matter of public interest, the law may require you to say it was generated by AI.
4.4 EP Material is © European Union. The European Parliament allows reuse for personal use and for non-commercial or commercial dissemination, provided that the entire item is reproduced and the source is acknowledged. A partial reproduction must cite the link to the complete item. Use the credit “© European Union, [year(s)] – Source: European Parliament” (legal notice: https://www.europarl.europa.eu/legal-notice/en). The Parliament’s logo needs its consent.
4.5 ParliView contains information from Parltrack (https://parltrack.org), which compiles it mainly from European Parliament sources, made available under the Open Database License (ODbL) v1.0 (https://opendatacommons.org/licenses/odbl/1-0/).
4.6 These conditions do not reduce our own responsibility for the AI Output we generate, including under data protection law.
5.1 These rules protect the people ParliView is about, other participants and the Platform. Section 5.3 also applies to your use of AI Output outside ParliView. You may ask about Members of the European Parliament and others in their public roles, and use ParliView for personal or professional purposes.
5.2 Do not use ParliView to:
5.3 Do not misrepresent AI Output. In particular, do not remove, alter or invent an AI-generated label or source list in text you present as ParliView output, and do not break section 4.2. Do not impersonate anyone, or suggest that UCD, our partners, our funder or the European Parliament endorse you or your content.
5.4 Do not interfere with ParliView. In particular, do not:
5.5 Do not share your account, use someone else’s account, or use ParliView if you are under 18.
5.6 If you find a security weakness, report it to support@parliview.org, do not access or change data that is not yours, and give us reasonable time (90 days) to fix it before telling anyone else. We welcome reports made in good faith.
5.7 These rules do not limit what the Apache License 2.0 allows with our published source code (section 7.1), or stop you reporting on, studying or criticising ParliView.
6.1 We may apply automated checks to questions before ParliView answers them, for example keyword rules, and we reserve the right to do so. Such checks apply to questions only, not to AI Output. If a check blocks a question, you will see a message and ParliView will not answer it. A check may also flag a question for our team to look at. We also set usage limits for each account to keep ParliView available; if you reach a limit, you will see a message and can try again later.
6.2 We may warn you if you break this document. We restrict your use, or suspend or close your account, only for a reason in section 10.2, most often a serious or repeated breach of the acceptable use rules in section 5. A member of our team makes every such decision; automated checks can flag questions but do not decide about accounts. We act diligently, objectively and proportionately. We consider how serious and frequent the problem is, whether it seems deliberate, its effect on others, and everyone’s rights, including freedom of expression and information.
6.3 If we restrict your use or suspend or close your account, we will email you a statement of reasons when the decision takes effect, unless the law prevents us. It will say what we have done and for how long, and the facts we relied on, including whether someone else notified us. It will also say whether automated tools were used, which part of this document or which law the decision relies on, and how to ask for a review or go to court.
6.4 You can ask us to review a blocked question or a decision about your account by emailing support@parliview.org within 6 months of the decision, saying why you think it is wrong. Someone not involved in the original decision will review it and reply within 14 days. If the decision was wrong, we will reverse it promptly. A review does not affect your right to go to court.
6.5 If you think content on ParliView is unlawful, including AI Output about a person, tell us at support@parliview.org. Identify the content precisely, explain why you think it is unlawful, give your name and email address, and confirm that you believe your notice is accurate and complete. We will confirm receipt, deal with it promptly and objectively, and tell you what we decide and whether automated tools were used. We may hide the content while we check. You can write to us in English or Irish.
6.6 If you think AI Output is inaccurate, misleading, one-sided or misrepresents someone, email corrections@parliview.org. You do not need an account. We will acknowledge your report within 2 working days and check it against the European Parliament’s record. If your report says that a Summary misrepresents a named person, we assess it within 2 working days, and hide the Summary while we do so where the report is credible. We assess other reports within 10 working days. In each case we tell you the outcome. If a Summary is wrong, we correct, replace or withdraw it, and record the date and reason. These are commitments, not aims. If you are named in AI Output, you also have data protection rights, including correction of inaccurate personal data; the Privacy Notice explains them.
6.7 For any other complaint, email support@parliview.org or write to us (section 15). We will acknowledge it within 5 working days and aim to respond in full within one month. These routes do not affect your right to complain to a regulator, such as the Data Protection Commission, or to go to court.
7.1 ParliView’s source code will be published under the Apache License 2.0. Your rights in that code come from that licence, and nothing in this document limits them.
7.2 You keep any rights you have in the questions, feedback and other material you submit. To the extent that copyright or similar rights exist in that material, you allow UCD to store, copy and use it, without payment, for the purposes described in the Privacy Notice. Our use of any personal data in it is governed by data protection law and the Privacy Notice, not by this permission. Nothing in this section affects your data protection rights, including withdrawal and objection under section 2.4.
7.3 The names and logos of UCD, the University of Strathclyde, Transparency International EU, Google and Google.org, and the ParliView name and logo, are not licensed to you. You may use these names to refer accurately to ParliView and to credit it. The text of our website and documentation is licensed under CC BY 4.0.
8.1 ParliView is a research platform. It may sometimes be unavailable, for example during maintenance, because of a fault, or because a service we rely on fails. We run it with reasonable care and skill and will try to give advance notice of planned maintenance that will significantly affect use.
8.2 We may change ParliView, including its features, sources, AI models, usage limits, study conditions and design, for these reasons:
8.3 If a change will have more than a minor negative effect on your use of ParliView, we will email you at least 30 days before it takes effect. The email will explain the change and remind you that you can withdraw. If we must act sooner to comply with the law or to fix a security problem, we will tell you as soon as we reasonably can.
8.4 The Study runs to 31 December 2028. The Platform may close when the Study or its funding ends, or earlier if we cannot continue to run it. We will give at least 60 days’ notice by email and on our website. If we must stop sooner for a reason outside our control or to comply with the law, we will give as much notice as we reasonably can. Section 2.4 and the Privacy Notice explain what happens to your data at Study end.
9.1 If you are a consumer, you have legal rights that this document cannot take away or limit. Nothing in it affects them. Consumer advice bodies in your country can tell you more; in Ireland, the Competition and Consumer Protection Commission (www.ccpc.ie).
9.2 We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this document or failing to use reasonable care and skill. Loss is foreseeable if it was obvious it would happen, or if you and we both knew it might when you accepted this document.
9.3 Nothing in this document excludes or limits our liability for:
9.4 Subject to section 9.3, we are not responsible for:
9.5 We do not ask you to indemnify us or to pay our legal costs.
9.6 This document governs only the relationship between you and us. Nothing in it limits the rights of anyone else, including people named in AI Output, or our responsibility to them under the law.
10.1 By you. You can stop using ParliView at any time without notice, and ask us to close your account by emailing privacy@parliview.org (section 2.4). There is no self-service deletion control at present; we close accounts by hand within the time in section 2.4.
10.2 By us for a reason. Following section 6, we may restrict your use, or suspend or close your account, if:
Unless it is urgent or the law prevents it, we will warn you first and give you a chance to respond where the problem can be put right. A suspension lasts only as long as needed, and we tell you how long.
10.3 By us for other reasons. We may close your account if we can no longer lawfully admit participants from the country where you live, and we will explain why, or when the Study ends. We will email you at least 30 days beforehand, except at Study end, where section 8.4 applies.
10.4 Effect. Section 2.4 and the Privacy Notice describe what is deleted and kept when your account closes. Sections 4, 5.3, 7, 9 and 12 to 14 continue to apply to AI Output you have already copied and to anything that happened before closure.
11.1 We may change this document to reflect changes in the law or in regulatory or ethics guidance, or changes to ParliView or the Study under section 8. We may also change it to deal with misuse or security risks, to reflect a transfer under section 14.3, or to make it clearer without changing its meaning.
11.2 We will email you, and tell you on the Platform, at least 30 days before any change to this document takes effect, explaining what is changing and why. The only exceptions are corrections of clerical errors and updates to contact details, which take effect when published. When you next sign in after that date, the acceptance screen asks you to accept the new version before you continue, and we record the version you accept. If you do not want to accept, you can withdraw under section 2.4 and ask privacy@parliview.org for a copy of your data. If the law requires a change sooner, we will tell you as soon as we reasonably can.
11.3 We update the “Last Updated” date whenever we change this document. Previous versions are available on request from support@parliview.org.
11.4 This version replaces Terms of Service v1.0 on the Effective Date. If you had an account before then, the acceptance screen asks you to accept this version when you next sign in. It does not reduce the rights you had under version 1.0; it removes restrictions, such as the ban on commercial use of AI Output, and adds review and complaint routes.
12.1 This document is governed by the law of Ireland. If you live in another country of the European Union or the European Economic Area, choosing Irish law does not remove the protection of your own country’s law. You keep the protection of those rules of that law that cannot be departed from by agreement.
12.2 If you live in the European Union or the European Economic Area, you can bring proceedings relating to this document or ParliView in the courts of Ireland or of the country where you live. If we bring proceedings against you, we will do so where you live.
12.3 Otherwise, the courts of Ireland have non-exclusive jurisdiction: you may also bring proceedings in another court that has jurisdiction.
13.1 If you live in the United Kingdom, this document is governed by Irish law. You also keep the protection of the mandatory rules of the law of the part of the United Kingdom where you live (England and Wales, Scotland or Northern Ireland). If you are a consumer, that includes your rights under the Consumer Rights Act 2015.
13.2 You can bring proceedings relating to this document or ParliView in the courts of Ireland or of the part of the United Kingdom where you live. If we bring proceedings against you, we will do so in the part of the United Kingdom where you live.
13.3 The Privacy Notice explains how UK data protection law applies to you. It covers the legal bases we rely on, how to complain to us, and your right to complain to the Information Commission. See the Privacy Notice section “If you are in the UK”.
14.1 If a court decides that part of this document is invalid or unenforceable, the rest continues to apply.
14.2 If we do not enforce this document straight away, we can still enforce it later.
14.3 We may transfer our rights and obligations under this document only to a university or other public research institution that takes over ParliView and the Study. We may do so only if this does not reduce your rights. We will email you at least 30 days beforehand, and you can withdraw if you do not want to continue. You may not transfer your rights or obligations.
14.4 Our partners and funder are not parties to this document.
14.5 We contact you by email at the address linked to your account and through notices on the Platform. Keep your email address current.
| For | Contact |
|---|---|
| General questions, complaints, reviews, notices about unlawful content, security reports; single point of contact | support@parliview.org |
| Inaccurate AI Output, including about named people | corrections@parliview.org |
| Withdrawal, account closure, data protection requests | privacy@parliview.org |
| Accessibility feedback and requests for alternative formats | accessibility@parliview.org |
| UCD Data Protection Officer | gdpr@ucd.ie |
| Post | ParliView, School of Politics and International Relations, University College Dublin, Belfield, Dublin 4, D04 V1W8, Ireland |
Study 025-HS-26-C-Cross is approved by the UCD Human Research Ethics Committee; an amendment is under review. Principal Investigator: Dr James Cross.